Shopify
Accessibility fixes for Shopify stores, made in the theme itself.
Shopify gives you a solid platform, but the accessibility of your storefront depends on your theme, how it's been customized, and the apps you've added. That's where ADA complaints find their failures, and that's where we fix them.
Where Shopify stores usually fail
| Where it shows up | What fails | WCAG |
|---|---|---|
| Product page variant pickers | Colour swatches with no text name, so a screen reader announces nothing useful | 1.1.1, 4.1.2 |
| Cart drawer and quick-add modals | Focus doesn't move into the drawer, or gets stuck in it | 2.4.3, 2.1.2 |
| Slideshows and product carousels | Can't be reached or paused by keyboard; auto-rotating with no stop control | 2.1.1, 2.2.2 |
| Header and mega menu | Dropdowns that open only on mouse hover | 2.1.1 |
| Newsletter and discount popups | Open without moving focus, or can't be closed with the keyboard | 2.4.3, 2.1.2 |
| Sale badges, footer links, light grey text | Colour contrast below 4.5:1 | 1.4.3 |
| Theme viewport setting | Pinch-to-zoom disabled on mobile | 1.4.4 |
| Review, upsell and loyalty apps | Unlabeled buttons and star ratings injected into product pages | 4.1.2, 1.1.1 |
How we work on a Shopify store
- Theme-only access. You add us as a collaborator with the Themes permission. We don't need, and can't see, your orders, customers or payments.
- A duplicate theme. We fix a copy, so your live store is never touched until you approve and publish.
- Fixes in Liquid, CSS and JavaScript, section by section, not a script layered over the page. Your theme customizations and app embeds stay in place.
- Verification like a plaintiff's tester would do it: the full path from home page to checkout with keyboard only, NVDA on Windows and VoiceOver on Mac and iPhone.
- Before-and-after report, then three months of monitoring that re-scans when your theme or apps change.
Apps and checkout
Many failures come from apps rather than your theme. Where an app's output can be corrected through the theme or the app's settings, we correct it. Where it can't, the report names the app, the failure, and what to ask its developer for, so you have it in writing.
Shopify runs the checkout itself, so most of it is outside any theme. We test it anyway as part of the purchase path, fix what your branding settings and checkout extensions control, and record anything that is Shopify's to fix.
Price
| Service | Scope | Price |
|---|---|---|
| Scan | Automated WCAG 2.2 AA scan of key templates, plain-English report, fixed quote | Free |
| Remediation · Standard | Up to 50 products on a stock or lightly customized theme | $4,900 |
| Remediation · Extended | Up to 500 products, a customized theme, or third-party add-ons in the purchase path | $7,900 |
| Attorney response package | Statement of work, before-and-after findings and verification log, formatted for counsel | $1,500 |
| Monitoring | Monthly re-scans and change alerts; first three months included | $149/mo |
Larger catalogs and headless storefronts are quoted from the scan.
Get a free scan of your store
A WCAG 2.2 AA scan of your key templates, each failure mapped to the part of your theme it lives in, with a fixed quote. Usually within one business day. Nobody calls you.
What we don't promise. We are engineers, not lawyers, and nothing here is legal advice. No vendor can certify a store as "ADA compliant"; there is no certifying body. We remove the barriers, verify that a keyboard and screen-reader user can complete a purchase, and document the work so your attorney can use it.
Questions
Do you need my Shopify password?
No. Collaborator access with the Themes permission only. You can remove it the moment the work is done.
Will my store look different?
Almost every fix is invisible to sighted shoppers. The exception is colour contrast: a few pale colours may get one notch darker, and you approve those before anything goes live.
Does Dawn or another Shopify theme already handle this?
Shopify's own themes start in better shape than many third-party ones, but most stores customize them and add apps. Complaints are written against the store as it is today, which is what we scan.
What about Shopify Plus and headless stores?
Plus stores on a standard theme are covered by the normal tiers. Headless storefronts are quoted from the scan.