Level Guided

WCAG remediation for online stores

Served with an ADA website complaint? Fix the code, not the widget.

We repair the accessibility failures in your store's theme itself, verify them with a screen reader, and hand your attorney a remediation report. Fixed price. Ten business days. No sales call.

  • Shopify, WooCommerce and BigCommerce themes
  • WCAG 2.2 Level AA, the standard every complaint cites
  • Monitoring so the second lawsuit doesn't find you

Free scan of your store

You get the same WCAG 2.2 AA scan we run before quoting, with each failure mapped to a theme section. Usually within one business day.
Sent. Your scan report usually arrives within one business day. Questions in the meantime go to [email protected]

What a scan looks like

Four weeks after being sued, the store still failed.

A handcrafted soap brand on Shopify was named in a Southern District of New York complaint on September 29, 2026. We scanned its homepage on October 26. Nothing had been fixed. These are the failures a plaintiff's expert cites first, and the ones we repair in the theme.

13failing elements
1critical
0fixed since filing
Homepage · Shopify theme · no overlay installedaxe-core 4.10 · WCAG 2.2 AA
1Pinch-to-zoom disabled on mobile
meta-viewport · WCAG 1.4.4
Critical
10Text below minimum contrast ratio
color-contrast · WCAG 1.4.3
Serious
1Logo link with no accessible name
link-name · WCAG 2.4.4
Serious
1Product carousel unreachable by keyboard
scrollable-region-focusable · WCAG 2.1.1
Serious

How it works

Scan, fix, verify, report. Then keep watching.

Day 0

Scan every template

Homepage, collection, product, cart, checkout and account pages, plus the forms. Each failure mapped to the exact theme section and Liquid file.

Days 1–7

Fix the theme

Our engineers edit your theme through Theme Access on a duplicate, so your live store never breaks. Alt text, labels, contrast, focus order, keyboard traps, skip links.

Days 8–9

Verify like a plaintiff would

A tester runs the full purchase path with NVDA and VoiceOver, keyboard only. Anything they can't complete goes back to the engineers.

Day 10

Report, publish, monitor

Before-and-after report for your attorney, theme published, and monthly re-scans with alerts whenever your theme changes.

Why not an accessibility widget

Overlays don't change your code. Plaintiffs know that.

A widget adds a script on top of the page. The underlying theme still has the unlabeled buttons and the missing alt text, and that is what the complaint quotes. Courts and plaintiffs' firms have caught on, and stores with a widget installed are now sued routinely.

134 of 432ADA website suits filed in August 2026 named a store already running an accessibility widget
$1,000,000FTC penalty against the largest overlay vendor for deceptive compliance claims
45%of 2025 suits targeted a business that had been sued before

Pricing

One fixed price, quoted by the scan. Nobody calls you.

For comparison: the average ADA website suit costs a defendant $30,000 or more once settlement, legal fees and mandatory remediation are counted. Most settle between $5,000 and $25,000, and the remediation still has to be done.

Scan Free

Any store, any platform.

  • Automated WCAG 2.2 AA scan of key templates
  • Each failure mapped to its theme section
  • Plain-English report within one business day
  • Fixed quote for remediation
Remediation · Standard $4,900

Up to 50 products on a stock or lightly customized theme.

  • Theme-level fixes, published in 10 business days
  • Manual screen-reader and keyboard verification
  • Before-and-after remediation report
  • Three months of monitoring included
Remediation · Extended $7,900

Up to 500 products, customized theme, or third-party apps in the purchase path.

  • Everything in Standard
  • App-injected elements and custom sections
  • Checkout extensibility and account pages
  • Three months of monitoring included
Monitoring

Monthly re-scans, alerts when your theme changes, and a quarterly summary your attorney can keep on file. Included for the first three months after remediation.

$149/mo
Attorney response package

If you've already been served: a formal statement of remediation work, the verification log, and the before-and-after evidence, formatted for your counsel to attach to a settlement letter.

$1,500

Larger catalogs and headless storefronts are quoted from the scan.

For defense counsel

A vendor you can name in the settlement letter.

Plaintiffs' firms settle fastest when the barriers are already gone and the injunctive claim is moot. We give you the documentation to show that.

  • Statement of work and completion dates, signed
  • Itemized findings mapped to WCAG success criteria, before and after
  • Screen-reader verification log of the full purchase path
  • Ongoing monitoring summaries to support a mootness position

What we don't promise

We are engineers, not lawyers, and nothing here is legal advice. No vendor can certify a website as "ADA compliant"; there is no certifying body and no safe harbor. What we can do is remove the barriers a complaint describes, verify that a blind user can complete a purchase, and document the work so your counsel can use it. Whether a claim settles, and for how much, is between you, your attorney and the plaintiff.